Incident Investigation And Reporting

In Person / Online

3 Days

English/Arabic

Learning Objectives

Discuss why and who conducts an investigation Practice Investigation methodology, the essential six-step process.
Recognize the two major components that contribute to the cause of an incident.
Identify why investigations must be constructive, professional, credible and timely.
Define characteristics of an effective incident/accident analysis program.
Develop the knowledge and skills required to investigate all adverse events.
Develop confidence & professionalism in investigating, interviewing & reporting.
Ensure all employees & contractors are aware of the SMS and ‘Safety Culture’.

In Person Virtual-Online

3 Days

English/Arabic

Learning Objectives

Define what is leadership and what is the skill set of an effective leader.
Differentiate between leadership and management.
Discuss resilience types and their impact on leaders.
Identify the four pillars of the resilient leadership model.
Use growth mindset in leading collaborative team.
Apply on taking initiatives in the workplace.

Modules

Module 1 : Incident and accident theories

Incident & Accident Analysis Overview, exploring Accident Theory.
Identify accident and incident causation factors.
What are the necessary conditions for an accident to happen?
Unsafe Acts V. Unsafe Conditions: Avoiding the “Blame Game”
Role of the HSE Team Leader and a trained and prepared workforce during an Investigation.
Links between Risk Assessment and Incident Investigation.
Factors that contribute towards establishing a good safety culture?

Module 2 : Investigation methodology

Six-step accident investigation process
Scene protection and examination - who should be involved at this stage.
Listen and learn, and learn to look and listen more.
The importance of note taking v..
Reliance on memory
Scene photographs (+video) and sketching – equipment required.

Module 3 : Root cause analysis

What is the “root cause” and why is it important.
Basic v. Root cause.
What questions to ask to confirm “root cause”.
From root cause to prevention.
Consider the human error issues.
Help to establish and maintain regulatory due diligence.
The role of policies, equipment and training on accident prevention.

Module 4 : Interviewing techniques, facts, evidence & witness statements

Purpose and preparation for the interview.
Who conducts the interview.
Where to conduct an interview.
Building rapport with the witness.
Obtaining witness statements.
Forms and format.

Module 5 : Report writing

Forms, format and structure.
Effective writing skills – simple, self-explanatory and straightforward.
Writing the report – the aim is to persuade and seek action.
Help to prevent recurrence – cost savings (human and financial).
Class exercise - accident investigation based on case study.