Design Thinking
In-Person/Online
3 Days
English/Arabic
Learning Objectives
Identify the concepts of design thinking approaches. Create design thinking teams and conduct design thinking sessions. Apply both critical thinking and design thinking in parallel to solve problems. Apply some design thinking concepts to their daily work. Use a problem resolution approach that incorporates empathy, ideation, prototyping, and testing in a fun and challenging atmosphere. Apply design thinking to real business problems and produce innovative, user-focused solutions.
In-Person / Online 3 Days
English/Arabic
Learning Objectives
Identify the concepts of design thinking approaches. Create design thinking teams and conduct design thinking sessions. Apply both critical thinking and design thinking in parallel to solve problems. Apply some design thinking concepts to their daily work. Use a problem resolution approach that incorporates empathy, ideation, prototyping, and testing in a fun and challenging atmosphere. Apply design thinking to real business problems and produce innovative, user-focused solutions.
Modules
Module1 : Introduction to Design Thinking
- What is design thinking?
- Design thinking – the essentials
- System thinking
- Agile methodology
- The design thinking process
- Empathizing with your users
- Defining the problem and interpreting the results
- Ideating
- Prototyping
- Testing
- Design thinking methods
Module 2 : Empathy and The People Factor
- Empathy in design thinking
- The empathic approach
- Improving designs by empathizing with target audience
- Context mapping – probing, designing, and using
- The interview:
- Guidelines to conduct user interviews
- The need to question everything
Module 3 : Defining and Designing The Challenge
- Defining the problem
- Synthesizing information
- Synthesizing and making sense of the information
- The role of affinity diagrams – grouping ideas and facts
- Empathy mapping
- Creating the point of view
- Stakeholder mapping
- Defining the challenge
Module 4 : Ideating
- Overview of ‘ideation’
- Ideation techniques
- Designing user experience
- Selecting the best idea
- Overcoming barriers
- Capturing reflections and feedback
Module 5 : Prototyping and Testing
- Overview and use case for prototyping
- Prototyping process defined
- Pitfalls and risks to avoid
- Prototyping methods and good practices
- Evaluating the prototype
Our Partners
