Senior Resources Specialist

Job Details:
Position Title:	Senior Resources Specialist
Department:	Learning & Development Department
Sub-Department:	Resources Department
Job Code:	NA
Role Type: (Permanent, Part Time, Freelancer)	Permanent
Country:	Egypt
Job Grade:	NA
Prepared / Revised on:	21^st of May, 2025

Job Dimensions:
Number of Staff Supervised:	Full Timers:	0
Number of Staff Supervised:	Part Timers / Freelancers:	0

Reporting Line:
Resources Manager

Job Role / Objective overview:
The Senior Resources Specialist plays a critical role in supporting the delivery of high-quality training solutions by maintaining an up-to-date trainer database, coordinating freelance trainer assignments, and ensuring efficient communication between trainers and internal teams. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities across various projects analytical thinking.

Job Role / Objective overview:

The Senior Resources Specialist plays a critical role in supporting the delivery of high-quality training solutions by maintaining an up-to-date trainer database, coordinating freelance trainer assignments, and ensuring efficient communication between trainers and internal teams. The role requires strong organizational skills, attention to detail, and the ability to manage multiple priorities across various projects analytical thinking.

Key Responsibilities:
Maintain and regularly update the trainer database using Excel. Design and update trainer profiles using PowerPoint templates. Edit and format trainers’ CVs in Microsoft Word to ensure consistency and professionalism. Prepare and process monthly trainer invoices in coordination with the finance team. Use Dropbox and internal tools to identify and allocate suitable freelance trainers for specific training projects. Communicate with trainers to confirm their availability and update internal booking calendars accordingly. Liaise with internal stakeholders from Sales and Project Management teams to understand project requirements and ensure appropriate trainer allocation. Track and report trainer engagement, availability, and performance metrics as needed. Support the onboarding of new freelance trainers in accordance with HNI’s policies and standards.

Key Responsibilities:

Maintain and regularly update the trainer database using Excel.
Design and update trainer profiles using PowerPoint templates.
Edit and format trainers’ CVs in Microsoft Word to ensure consistency and professionalism.
Prepare and process monthly trainer invoices in coordination with the finance team.
Use Dropbox and internal tools to identify and allocate suitable freelance trainers for specific training projects.
Communicate with trainers to confirm their availability and update internal booking calendars accordingly.
Liaise with internal stakeholders from Sales and Project Management teams to understand project requirements and ensure appropriate trainer allocation.
Track and report trainer engagement, availability, and performance metrics as needed.
Support the onboarding of new freelance trainers in accordance with HNI’s policies and standards.

HNI Competencies:		Competency Proficiency Level
Competency type		Foundational	Proficient	Advanced	Exceptional
Core	High Quality Deliverables
	Driving Results
	Innovation & Creativity
	Customer Obsession
	Collaboration & Conflict Resolution
	Ownership
	Analytical Thinking

Communications and Working Relationships
• Internal: Sales Team • Project Management Team (Central – KSA) • Finance Department • Internal Trainers • L&D • External: Freelance Trainers • Vendors (if applicable)

Qualifications, Experience and Skills
Qualifications: Bachelor’s degree in business administration, commerce, HR Experience: Minimum 3 to 5 years of experience in similar coordination, resource management, or administrative support role—preferably in the training or consulting industry. Functional Knowledge: Proficiency in Microsoft Excel, PowerPoint, and Word. Familiarity with file management systems (e.g., Dropbox, Google Drive). Strong organizational, planning and time-management skills. Excellent written and verbal communication. Ability to handle multiple tasks and meet deadlines. Attention to detail and problem-solving abilities.

Qualifications, Experience and Skills

Qualifications:
Bachelor’s degree in business administration, commerce, HR

Experience:

Minimum 3 to 5 years of experience in similar coordination, resource management, or administrative support role—preferably in the training or consulting industry.

Functional Knowledge:

Proficiency in Microsoft Excel, PowerPoint, and Word.
Familiarity with file management systems (e.g., Dropbox, Google Drive).
Strong organizational, planning and time-management skills.
Excellent written and verbal communication.
Ability to handle multiple tasks and meet deadlines.
Attention to detail and problem-solving abilities.

Approvals & Job Holder Acknowledgment
Department Manager: Resources Manager Sarah Gamaleldin HR: Employee:

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